#ashokasays Did you know 106:
Dabbawallas..
About 125 years back, when a Parsi banker wanted to have home cooked food regularly in office and gave this responsibility to Mr. Mahadeo Havaji Bache. Other people also liked the idea and the demand for Dabba delivery soared, thus marking the beginnings of the Dabbawalas.
Mr. Mahadeo Havaji Bache was the one who started it and Mr. Dhondiba Medge was the first chairman of Nutan Mumbai Tiffin Box Suppliers Charity Trust of Mumbai, a Dabbawala cooperative which launched in 1954.
1. Dabbawallas are not employees!
Each dabbawalla is an entrepreneur and an equal share holder in the Dabbawalla Trust
2.Dabbawallas' is a flat organisation.
Yet there is a team lead for every 25-30 dabbawallas, chosen from the team, by the team!
3. Strict code of conduct.
Always carry ID, No alcohol, Gandhi topi, NO undercutting
4. 5000 Dabbawallas cover 60 sq.km in & around Mumbai
5.200,000 deliveries 400,000 transactions EVERY DAY!
6.ERROR RATE.. its 1 in 16 million.. Much better than GE..
They give the best management gyaan
It's a day long workshop where you can learn about management techniques, the dabbawala way. i.e. almost zero error! In 2005, IIM-A featured a case-study on the management techniques of the dabbawalas. Later, in 2010, Harvard Business School also conducted their own study on the timely and efficient delivery system of this company.
7.98% on-time..many-to-many combinations
8. They are eco-friendly
With almost 0% paper work and mostly running on trains and bicycles, dabbawalas are not just doing good to Mumbaikars, but nature too! Say NO to motor vehicles, Avoid pollution SAVE COSTS...
9. Equality... 35 clients each. Everyone makes the same money!
10. Their work numbers speak for themselves!
They deliver dabbas at the distance of 75 km, across Mumbai. Their customers consist of 11% students, 15% businessmen, 36% government employees, 38% employees of private sector. Their annual turnover is of Rs. 50 Crores. What's more overwhelming is there are 5,000+ dabbawalas of which only 2 are female.
11. Most Dabbawalas hail from rural Maharashtra...Especially Pune district in Maharashtra and belong to Warkari sect.
12. The Dabbawalas have a unique, fool-proof coding system of delivering Dabbas
They use specific colour codes for source, train station and destination building instead of names.
13. A typical dabbawala's load is about 65 Kilograms
And the fact that they efficiently carry all of this on their heads, in peak hours, is nothing short of a commendable feat.
14.They are now tech-savy!
So much so, they have their own website, a Facebook fanpage and even Flipkart approaching them for last-mile delivery!
After all, they are the ones who deliver a love packed in tiffin everyday
Dabbawallas..
About 125 years back, when a Parsi banker wanted to have home cooked food regularly in office and gave this responsibility to Mr. Mahadeo Havaji Bache. Other people also liked the idea and the demand for Dabba delivery soared, thus marking the beginnings of the Dabbawalas.
Mr. Mahadeo Havaji Bache was the one who started it and Mr. Dhondiba Medge was the first chairman of Nutan Mumbai Tiffin Box Suppliers Charity Trust of Mumbai, a Dabbawala cooperative which launched in 1954.
1. Dabbawallas are not employees!
Each dabbawalla is an entrepreneur and an equal share holder in the Dabbawalla Trust
2.Dabbawallas' is a flat organisation.
Yet there is a team lead for every 25-30 dabbawallas, chosen from the team, by the team!
3. Strict code of conduct.
Always carry ID, No alcohol, Gandhi topi, NO undercutting
4. 5000 Dabbawallas cover 60 sq.km in & around Mumbai
5.200,000 deliveries 400,000 transactions EVERY DAY!
6.ERROR RATE.. its 1 in 16 million.. Much better than GE..
They give the best management gyaan
It's a day long workshop where you can learn about management techniques, the dabbawala way. i.e. almost zero error! In 2005, IIM-A featured a case-study on the management techniques of the dabbawalas. Later, in 2010, Harvard Business School also conducted their own study on the timely and efficient delivery system of this company.
7.98% on-time..many-to-many combinations
8. They are eco-friendly
With almost 0% paper work and mostly running on trains and bicycles, dabbawalas are not just doing good to Mumbaikars, but nature too! Say NO to motor vehicles, Avoid pollution SAVE COSTS...
9. Equality... 35 clients each. Everyone makes the same money!
10. Their work numbers speak for themselves!
They deliver dabbas at the distance of 75 km, across Mumbai. Their customers consist of 11% students, 15% businessmen, 36% government employees, 38% employees of private sector. Their annual turnover is of Rs. 50 Crores. What's more overwhelming is there are 5,000+ dabbawalas of which only 2 are female.
11. Most Dabbawalas hail from rural Maharashtra...Especially Pune district in Maharashtra and belong to Warkari sect.
12. The Dabbawalas have a unique, fool-proof coding system of delivering Dabbas
They use specific colour codes for source, train station and destination building instead of names.
13. A typical dabbawala's load is about 65 Kilograms
And the fact that they efficiently carry all of this on their heads, in peak hours, is nothing short of a commendable feat.
14.They are now tech-savy!
So much so, they have their own website, a Facebook fanpage and even Flipkart approaching them for last-mile delivery!
After all, they are the ones who deliver a love packed in tiffin everyday
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